Privacy Policy

We collect information you provide directly to us, such as your name, email address, shipping address, billing address, phone number, and other account or order details. If you contact support, we may collect the contents of your communications and any information you choose to share.

We collect the content you submit for processing, including images, text prompts, and other inputs used to generate AI outputs. We process this content only to provide the Service and fulfill orders, and we do not use your images to train public AI models without your explicit consent.

Payment details are handled by our payment processors. We receive confirmation of payment and limited transaction information such as the amount paid, date, and payment status, but we do not store full payment card numbers.

We automatically collect certain information when you use the Service. This may include device and browser information, IP address, log data, usage data, referring and exit pages, and interactions with features or content. We may use cookies and similar technologies to recognize your browser or device and to improve the Service.

We may receive information from third parties that provide services on our behalf, such as payment processors, shipping carriers, and analytics providers. We also may receive information from partners or marketing channels when you engage with our promotions.

Some information may be considered sensitive depending on your jurisdiction. For example, images may reveal biometric identifiers or information about a person. We process such content only as needed to provide the Service.

We use information to provide and operate the Service, process orders, generate AI outputs, deliver products, and communicate with you about your account and transactions. We also use information to provide customer support and respond to inquiries.

We use information to maintain security, prevent abuse and fraud, and troubleshoot technical issues. We may use information to analyze usage trends and improve the Service, including developing new features and optimizing performance.

We may use contact information to send service updates, transactional messages, and, where permitted, marketing communications. You can opt out of marketing communications at any time by using the unsubscribe link in our emails.

We may use information to comply with legal obligations, resolve disputes, enforce our terms and policies, and protect the rights, safety, and property of our users and the public.

We use cookies, pixels, and similar technologies to provide functionality, remember preferences, understand usage, and improve the Service. Some cookies are essential for the Service to function, while others help us analyze performance or understand how the Service is used.

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. Disabling certain cookies may affect the functionality of the Service. Some browsers offer a "Do Not Track" signal, and we currently do not respond to these signals due to the lack of industry standards.

We share information with service providers who perform services on our behalf, such as payment processing, cloud hosting, analytics, shipping, and customer support. These providers are authorized to use information only as necessary to provide services to us.

We may disclose information to comply with legal obligations, respond to lawful requests, protect the rights and safety of users, or in connection with a merger, acquisition, or sale of assets. We do not sell personal information.

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

We retain personal information only for as long as necessary to provide the Service, meet legal or accounting requirements, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and the purpose for which it is processed.

Images submitted for processing are typically deleted within 24 to 48 hours after processing unless a longer retention period is required for order fulfillment, customer support, or legal obligations.

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, as well as to object to certain processing or request data portability. You may also opt out of marketing communications at any time by using the unsubscribe link in our emails.

To exercise your rights, contact us using the information in the Contact section. We may need to verify your identity before fulfilling your request. If you are not satisfied with our response, you may have the right to lodge a complaint with a data protection authority.

If you are a California resident, you may have rights under the California Consumer Privacy Act and related laws, including the right to know what personal information we collect, use, and disclose, and the right to request deletion of your personal information. You may also have the right to correct inaccurate information and the right to opt out of certain sharing. We do not sell personal information as defined by applicable law.

You may designate an authorized agent to make a request on your behalf. We may require proof of your authorization and verify your identity before fulfilling the request.